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There's little doubt that mobile
tools are permeating most areas of life and livelihood.
They are simultaneously expanding our horizons and
making the world smaller. Regardless of whether our colleagues, friends and
family are in the next room, on the other side of
town, or the other side of the globe, we can reach
them audibly, visually, editorially – or a combination
of the three – in an instant.
And it's a good thing we don't have to wait because
our world is fast-paced and we are time poor. We struggle
to maintain work/life balance, our email In Boxes
are out of control and we cram downtime on trains,
planes and in automobiles using the laptop or mobile
phone.
Digital technology has made possible the most innovative
and accessible methods of interaction between people
over great (or not) distances. We are in perpetual
motion and our tools of communication move with us.
Adobe's
Acrobat® Connect™ is one such
tool, taking mobility and communication to another
level. This web-conferencing software allows business
professionals to communicate and collaborate instantly
with extended teams and large audiences through easy-to-use
and easy-to-access online personal meeting rooms.
With Acrobat Connect Professional, business users
can interact with geographically dispersed colleagues
and customers in real time, using high-impact presentations
and essential collaboration tools, including screen
sharing, multipoint video, interactive multimedia
applications, integrated telephony, VoIP and whiteboarding.
"Web conferencing can help people work
with colleagues and business partners, share information,
make better decisions, work on more projects simultaneously
and increase the impact of their work."
Jeffrey Mann, Gartner
According to Gartner, web conferencing is growing
in uptake because it benefits organisations who want
to spread their reach far and wide, yet keep the team
and company cohesion tightly knit.
"Effective organisations use web conferencing as more
than just a substitute for face-to-face meetings.
Increased collaboration at all levels is crucial to
the high-performance workplace concept. Web conferencing
can help people work with colleagues and business
partners, share information, make better decisions,
work on more projects simultaneously and increase
the impact of their work. In some cases, they can
offer efficiencies beyond physical meetings (through
polls and testing or backroom chats). Reducing travel
can provide hard return on investment savings, but
improved ways of working can provide far greater benefits."
Not-for-profit men's health organisation, Mensheds
Australia, has found that Acrobat Connect Professional
has indeed been of significant administrative benefit.
In addition to helping the organisation deliver resources,
training and detailed information 24 hours a day to
geographically disparate groups, Adobe's web conferencing
solution has drastically reduced the cost of delivery,
travel, training and Occupational Health and Safety
compliance.
Individual Mensheds across Australia offer men
opportunities for regular social interaction, the
promotion of fellowship and support, active participation
and learning new skills – especially about health,
wellbeing and helping the community.
Adobe Acrobat Connect Professional allows Mensheds
Australia to use multimedia to deliver support to
even the most remote communities. Members of Mensheds can use their PCs to connect via the Internet
to their local groups and individual members without
being overwhelmed by the technology.
It is as simple as going to their own unique, designated
URL address to access their personal online meeting
rooms."When Mensheds commenced operation in 2003,
we had already produced approximately 5,000 slides
of training programs for small business owners," said
Peter Sergeant, managing director of Mensheds Australia.
"All of this knowledge was useless unless we could present
it compellingly on a grand scale over great distances
to potential supporters, members and managers of Mensheds."
Mensheds managers can also interact with the head
office of Mensheds Australia and access rich content. Rather
than simply disseminating vast numbers of documents,
Acrobat Connect Professional has provided Mensheds
Australia with an interactive system whereby it is
possible to analyse the training progress of the Mensheds managers.
"When we discovered Acrobat Connect Professional and
realised how easily we could communicate and collaborate
with groups across the country and worldwide, it actually
redefined our concept of Mensheds and determined
the way that we would operate," continues Sergeant.
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Virtual Training
Training programs are critical tools in just about
every industry, but with 'time' becoming an increasingly
valuable commodity, trainers and educators often need
to find new ways to deliver over distance.
Adobe Acrobat Connect Professional means that no longer
is it always necessary for trainers and trainees to
have to meet in order for the exchange of information
and experience to take place. Professional development
can now take place at the desktop.
"Acrobat Connect Professional provides
a quantum leap for the university in how it is able
to deliver courses and engage with students."
Philip Roy, eLearning Facilitator for the College
of Humanities and Social Sciences, Massey University
With Acrobat Connect, long-distance discourse doesn't
mean the impact gets lost in translation. Acrobat
Connect has the tools to make online meetings
as effective as if the participants were in the same
room. Meeting participants can collaborate with each
other in an informal, highly interactive manner with
shared screens, applications, images and documents.
New Age Education
New Zealand's Massey University uses Adobe Acrobat
Connect Professional to improve educational experiences
for students in distance learning classes.
Craig Prichard, a senior lecturer in the Department
of Management at Massey University, uses the software
to turn Microsoft® Office PowerPoint® presentations into streamed-audio
enhanced presentations with voiceover narration. This
allows him to broadcast lectures online, as well as
hold weekly tutorials and web meetings.
In the live sessions, Prichard can run through study
guides and case studies and students can take part
and respond using a web environment that emulates
the interaction of conventional teaching methods.
The interactive element promotes valuable, collaborative
learning between students. These live sessions can
then be recorded so that students have the opportunity
to review content after the session is over – a particularly
useful resource for reviewing before exams. Students
attending classes on campus also benefit from being
able to access this material from home.
Prichard frequently includes interactive surveys,
quizzes, anonymous polls, Q&A sessions and multiple-choice
questions in his live sessions. The student responses
allow Prichard to have instant feedback on the level
of understanding that his students have on subjects,
so that he can easily expand or clarify concepts that students have
not fully comprehended.
Accessible to All
While Acrobat Connect is now being customised to suit
the individual needs of leading corporations in Australia
such as ING, E*TRADE and JP Morgan, it is not only
for organisations with sophisticated technology systems.
Acrobat Connect is easy and economical to set up – all that is required
is a web browser to access a personal online meeting
room and Adobe Flash® Player which is already installed
on more than 97% of Internet-connected desktops worldwide. Acrobat
Connect's low cost of operation makes it ideal to
be widely used throughout an organisation – rather
than reserved only for top execs or special projects.
Web conferencing has never been more accessible or
practical. Gartner predicts that, by 2010, web conferencing
will be available to 75% of corporate users as a standard
facility. With Acrobat Connect, online meeting rooms
are already as synonymous with productive interaction
and collaboration as board rooms.
iMagic Quadrant for Web Conferencing, 2007, Gartner,
Jeffrey Mann, 1 May 2007
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